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Effective May 5, 2026

Terms of Service

These Terms govern your access to and use of heepsterspractice.com and the Heepsters Practice application (the "Service"), provided by Heepsters Creative LLC("Heepsters"). By using the Service, you agree to these Terms.

1. Eligibility

You must be a licensed clinical professional, an authorized representative of a clinical practice, or someone evaluating the Service on behalf of one. By accepting, you represent you have authority to bind that practice to these Terms.

2. Evaluation and onboarding

Product evaluation, workspace setup, migration, and onboarding scope are confirmed in writing for each organization. Access may be limited until security, authorization, and implementation requirements are complete.

3. Commercial terms and billing

Service scope, fees, payment timing, renewal, and termination terms are defined in the applicable order form or other written agreement. The written agreement controls if it conflicts with this general page.

4. Acceptable use

  • No reverse engineering, scraping, or load testing without written consent.
  • No use of the Service to violate HIPAA, GDPR, or applicable U.S. and state law.
  • No uploading malware or content you do not have rights to.

5. Customer data and PHI

You retain all rights to your data and your patients' PHI. When the parties execute a Business Associate Agreement, that signed agreement controls PHI handling in case of conflict with these Terms. See the agreement process.

6. Service levels and availability

Availability commitments, support expectations, maintenance windows, and any service-level remedies are defined in the applicable written agreement.

7. Confidentiality

Each side will protect the other's confidential information with the same care it uses for its own (no less than reasonable care) and use it only to perform under these Terms.

8. Termination

Either party can terminate for material breach with 30 days' written notice and opportunity to cure. On termination, we provide an export of your data for 30 days, after which it is deleted under our retention schedule.

9. Warranty disclaimer and liability

The Service is provided "as is" without warranties beyond those required by law. Heepsters's aggregate liability is capped at fees you paid in the 12 months preceding the claim. Neither side is liable for indirect or consequential damages.

10. Governing law

Utah law governs. Venue: state and federal courts located in Utah County, Utah.

11. Contact

Questions: support@heepsters.com
Heepsters Creative LLC · Provo, Utah